Return Policy

Return Policy

Thank you for your interest in our product and services. If you are not 100% satisfied with your purchase, you can return the item(s) for up to 30 days from the purchase date. In order to qualify for a refund, the product you return must be in the same condition you received it, in UNOPENED condition and in the original package. USED OR OPEN PRODUCTS are not eligible for a refund. Glass products, mouthpieces, batteries and E-juices/nicotine products are non-refundable. A 15% restocking fee will be applied to all orders that are shipped or in transit.

How To Initiate a Return

  1. Solicit a return by contacting us via our Contact Us Form or email sales@hazekits.com
  2. Please provide your name or order id.
  3. Wait for further instructions.